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It's about being red white and blue on the inside, and out.
It's about being the "authentic" you, using your life experience, pride in representing the best of British and utilising your training to help create a safe, secure and hospitable environment for all of our customers, from across the globe. Opportunities are plenty and diverse for those with the commitment, energy and enthusiasm to help us define our future.
It is more than a job. Our International Crew are based overseas ensuring local customers have access to crew with first-hand knowledge of the language and culture. These roles are recruited for locally.
It is also the second busiest airport in the world and the busiest airport in Europe. Our Heathrow Mixed Fleet Cabin Crew have the resilience, dedication and passion to deliver the very best in-flight customer service on both long-haul and short-haul routes. World Class Cabin Crew at Heathrow are some of our more experienced crew on board. They always deliver above and beyond customer expectations, and are happy to step up and manage the crew on-board when required.
Heathrow Customer Service Managers lead, motivate and inspire a team of up to 22 Cabin Crew in the air and 12 on the ground— role modelling the best of British Airways, red, white and blue.
British Airways - Cabin Crew
Heathrow In-flight Business Managers lead a team of 22 Customer Service Managers and create a culture that puts world-class service at the centre of everything we do. Gatwick is the second busiest airport in the UK and the eighth busiest in Europe. Our Gatwick Cabin Crew are known around the world for their outstanding in-flight service on a mix of long-haul and short-haul flights. Gatwick Customer Service Managers provide unrivalled, British hospitality and lead our Cabin Crew teams by example on a mix of long-haul and short-haul flights.
Gatwick In-flight Business Managers lead, inspire and coach Cabin Crew and Customer Service Managers to provide a great in-flight experience while meeting safety standards and developing their team of up to Become part of our London City Cabin Crew. Trusted and professional, our London City Cabin Crew have an intuitive sense of what our customers expect — and then surpass their expectations.
We are committed to being a fair and inclusive employer. We take care to follow best practice and train all our assessors to a high standard. We know that sometimes people need adjustments or have special requirements during the recruitment and assessment process. If this applies to you, please let us know by indicating it on your application form when prompted, or by emailing recruitment jobs. We will help wherever we can. If you wish to apply through the scheme, please email recruitment jobs. Learn more about Adjustments and Special Requirements. Please do read as much as you can about us and the role before you apply.
You will find lots of useful information across all of our websites but in particular our careers website. We ask that you complete an online application and assessment and we promise, whether successful or not, that you will receive a feedback report. If you pass the initial screening, we will ask you to self-book onto an assessment centre. Well done for making it this far! Assessment centres are held twice a day, at our British Airways recruitment centre at Head Office, based near Heathrow. The day is designed to showcase your skills; there are a number of real-life exercises which will give you a flavour of what to expect should you join us at British Airways.
The assessment involves a height and reach test, a role play, and a group exercise. If successful you will be invited to interview with two British Airways colleagues. During the day, you will meet a number of colleagues who will answer any questions you may have. A provisional offer will be made. Once you have accepted we will send you an offer and contract via the application portal. Once you have signed your contract, please complete the additional information requested.
We will initiate your pre-employment and security checks; these will include Criminal Record Checks CRC , financial probity and full 5 year pre-employment airside checks. Once your pre-employment checks are successfully completed we will invite you to attend your Cabin Crew New Entrant Training. We are committed to hiring the very best talent and cannot wait for you to join. As a company our number one priority is to maintain the safety and security of our people and our customers.
When relevant, operating as single cabin crew should also be taken into account when assessing the medical fitness of cabin crew.
Cabin crew periodic medical assessments may be carried out no more than 45 days prior to the expiry date of the previous Medical Report and shall be valid for 60 months from that expiry date. A fit assessment may be considered following satisfactory treatment and recovery.
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A fit assessment may be considered once pulmonary function has recovered and is satisfactory. Applicants may be assessed as fit: The urine should not contain any abnormal element s considered to be of pathological significance. A fit assessment may be considered 6 months after the date of the seizure, or 12 months after the date of the seizure if there are clinical factors or investigation results which suggest an unacceptably high risk of a further seizure, i.
Cabin crew members who have a history or diagnosis of epilepsy may be assessed as fit provided that they have been free from any unprovoked seizure for a minimum of one year from the date of the assessment on or off treatment. They must be under regular review and should have a requirement to undergo specific regular medical examinations or assessments SIC.
If satisfactory visual function is achieved only with the use of correction: Cabin crew with hypoacusis should demonstrate satisfactory functional hearing abilities, either by a clinical test such as the forced whisper test, or a functional test such as satisfactory completion of Safety Equipment and Procedures SEP training. Applicants with a history of recurrent otitis media or recurrent sinusitis may require assessment by an ENT specialist. A specimen questionnaire that could be used for periodic medical assessment is attached at Appendix B.
Specimen Cabin Crew Medical Report. CAA urges Christmas crack down on violent and drunken airline passengers 14 December, Latest Civil Aviation Authority review finds passengers still concerned about paying extra to sit together 27 October, Girls in aviation day 22 October, Tackling crime and improving safety 4 October, International women in engineering day 22 June, Screen Reader Navigation Skip to main content Skip to content summary Skip to section navigation Skip to site navigation Skip to site search Skip to footer.
Home Information for Aeromedical Examiners. A specimen questionnaire that could be used for the initial medical assessment is attached at Appendix A. Cabin crew members treated with insulin or oral medication with a potential for hypoglycaemia should have a requirement to undergo specific regular medical examinations or assessments SIC.
Limitations should be imposed as appropriate.